Free Training
Improve your skills now
facebook twitter linkedin
Sign In

FAQ

Do you release new courses?

Yes - we aim to launch at least 1 new course a month

Is there a trail period or a free version?

Yes, The Professional Training Academy offers a free trail on all our courses and our free course are free. To enrol for a trail please use this link http://www.theprofessionaltrainingacademy.com//UserRegistration.aspx . Once you have registered you will be sent an Activation email (please check your spam filter for this email). When you have activated your account via the activation email you will have limited access to The Professional Training Academy

How do I enrol and make payment?

In order to enrol, you must first register as a new user – please see details above under Trail period. Once you have registered and activated your account you can log in at any stage and purchase a course. You will then be asked for a promo code, if you have a valid activation key or discount code, please enter this here and press apply. When you press apply the valid discount will be deducted from the price. If you have an activation key the price will become €0.00. Please then press continue. You will be then asked for your user name and password. If you have purchased an Activation key you will skip passed the payments process, however if you have paying The Professional Training Academy directly you will directed through the payment process. Payment is online with credit card. If you wish to make payment by cheque please contact The Professional Training Academy directly.

What if I do not receive my activation email?

Please check your spam or junk folder for this email. If you have not received the email within 30 minutes of registering with The Professional Training Academy, please contact our support team Support@theprofessionaltrainingacademy.com

I have purchased an Activation Key – how do I proceed?

If you have purchased an Activation Key from an external provider you must still register and enrol with The Professional Training Academy. Please see the question above – how do I enrol and make payment.

How long does membership last?

Once you have paid for full access to a course with The Professional Training Academy, you will have 12 months access to that course and to revisit tutorials when necessary.

What if I encounter technical problems?

If you have any technical problems please email Support@theprofessionaltrainingacademy.com and one of our team will respond within 24 hours

What if I misplace my login details?

You can reset your password with this link http://www.theprofessionaltrainingacademy.com//ForgotPassword.aspxand request your user name with this link http://www.theprofessionaltrainingacademy.com//ForgotUser.aspx

Is there certification available?

Yes – you can print a Certificate of completion after you have completed the test. This can be found on your menu when you are logged in.